[rt-users] Cannot see Queues in Users

asterr asterr at pobox.com
Thu Nov 27 20:33:31 EST 2003


Try the SeeQueue option.

On Thu, 27 Nov 2003, Diego Fernandez Marin wrote:

> 
> Hi to everyone
> 
> I managed to install RT 3.0.7 in a Fedora Core 1 box with MySql 3.23 and
> Apache 2 with mod_perl 1.99 ...with some pain, i must say
> 
> At the end I got it, so it time to set all the logic up, I created users
> (priviledges and non), I created Groups and assigned proviledges users
> to these groups, and i put some basic rights to the queues i created in
> order to have non priviledges users the option to create a ticket.
> I just put create ticket, and show ticket rights in one queue and in the
> requestor global role create ticket and show ticket ... basic rights isnt
> it?
> But it doen't work, when I log in into the system (web interface) with a non
> proviledged user called "customer" and go to Create Ticket I cannot
> see any queue in the drop down list of queue.
> 
> Can anyone give me some light on it?, I'm quite sure, to be host, I am doing
> something wrong but i cannot see what
> 
> Cheers to everyone
> 
> Diego
> 
> 




More information about the rt-users mailing list