[rt-users] Abandoning RT Not for the faint of heart

Walt Reed rt at linuxguy.com
Wed Oct 1 15:49:47 EDT 2003


On Wed, Oct 01, 2003 at 03:30:45PM -0400, Tom Lichti said:
> Walt Reed wrote:
> 
> >I actually still have it installed on the fresh box. The problem I've
> >been having is that when I try and login, it dumps me right back to the
> >login screen. If you look back in the email achives of this list, my
> >guess is that the CGI object is not getting initialized. The session
> >cookie doesn't show up, and GET / POST arguments are not there when I
> >add some debugging code to print out things like %cookies %ARGS, $user,
> >etc. The problem is pretty low-level - before autohandler gets called.
> >
> 
> Dumb question, what is your server name? Does it have an underscore in 
> the name? I had a similar problem and that was what was causing it.
> 

I JUST FOUND THE PROBLEM.

RT needs:
"PerlSetupEnv On"
in the apache config. This is off by default in my apache config. 



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