[rt-users] Attahement

[Rejean Chartier]

Hi All
 
I would like to display the attached box, which lists ticket attachments for
the requestor (non staff-user).Is this possible? 
Now the attachment box is working for staff but not for non staff-user.
 
Also the customized fields are available for staff only. How to give access
to these available fields on the non staff-user during the addition of a
ticket.
 
 
Thanks, for your help

 

Réjean Chartier

Directeur Centre d’expertise et de support SAP

Director SAP Consulting and Support Center

Via Consultants Inc.

SAP Professionals Across Canada

261 rue Saint-Jacques, 5eme Etage

Montreal, Que, H2Y 1M6

Tel:    1-514-494-3262

Cel:    1-514-605-6200

Fax:   1-514-494-2665

Free:  1-888-VIA-3227

 <mailto:rchartier at viaconsultants.com> rchartier at viaconsultants.com

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20031003/edf497db/attachment.htm>