[rt-users] Entering text fields in a Keyword style
Jesse Vincent
jesse at bestpractical.com
Tue Oct 7 11:39:15 EDT 2003
On Tue, Oct 07, 2003 at 04:32:27PM +0100, Mark Einon wrote:
> Hello,
> Is it possible to easily set up a named field (like a Keyword) in
> RT that accepts a variable text string as a value? (similar to the ticket
> 'subject' field). This doesn't seem to be possible using the web interface,
> unless a generic comment is used - and if not, do I have to manually edit
> the perl code to do this?
Upgrade to RT 3.0 and you should be all set.
> Thanks,
> Mark
--
http://www.bestpractical.com/rt -- Trouble Ticketing. Free.
More information about the rt-users
mailing list