[rt-users] Entering text fields in a Keyword style

Jesse Vincent jesse at bestpractical.com
Tue Oct 7 11:39:15 EDT 2003



On Tue, Oct 07, 2003 at 04:32:27PM +0100, Mark Einon wrote:
> Hello,
>         Is it possible to easily set up a named field (like a Keyword) in 
> RT that accepts a variable text string as a value? (similar to the ticket 
> 'subject' field). This doesn't seem to be possible using the web interface, 
> unless a generic comment is used - and if not, do I have to manually edit 
> the perl code to do this?

Upgrade to RT 3.0 and you should be all set.


> Thanks,
> Mark

-- 
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