[rt-users] rt-mailgate chokes on multi-line email subject headers

[Jesse Vincent]

It's helpful if you can send examples that make RT fail to
rt-bugs at fsck.com as GZIPPED attachments, so that they don't make our RT
fail when it tries to parse them.  That said, I was pretty sure that we
had tesxted this functionality in the past.


On Thu, Oct 09, 2003 at 03:34:51PM +0200, wvd at cequrux.com wrote:
> I am running RT 3.0.6 using mod_perl, apache 1.3 and postgres 7.3 on FreeBSD 4.8
> 
> After some testing with a troublesome email I have determined that rt-mailgate chockes when the Subject line contains a newline. I dont know if any email RFCs actually allows Subject lines with newlines but we received a support request from a client which had this issue.
> 
> So the Subject header looks something like this:
> 
> X-Some-Headers: some stuff
> Subject: RE: [blah #blah] having a problem with feature XXX in
> 	software YYY on OS ZZZ
> X-Rest-Of-Headers: more stuff
> 
> I got a bunch of not very enlightening error messages in my rt-error-log. The problem is pretty easily replicateable, you just need to compose a message that contains a Subject line like the above and pipe it through rt-mailgate with the right parameters.
> 
> If anyone has any experience with anything like this, please let me know.
> If it is necessary to look at the error messages I got, I will be happy to supply them.
> 
> -- 
> Wynand van Dyk
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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