[rt-users] RT is forgetting about the postponed links for an automatically created ticket.
    Luis Campos de Carvalho 
    lcampos at integral.com.br
       
    Fri Oct 10 11:45:13 EDT 2003
    
    
  
   Dear list
   I'm just starting up with RT3 (3.0.6), and I'm in love with it.
   But I'm having a BIG trouble with DependsOnBy links.
   I can't create a new ticket that have a DependsOnBy on a 
email-submitted ticket, because I think that RT3 is forgetting about the 
postponed dependencies.
   The attached file have the transaction details.
   Any help or tip will be greatly apreciated.
   Thank you all very much.
-- 
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
   Luis Campos de Carvalho
   Analista de sistemas
   Intergal Sistemas
   http://www.integral.com.br
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
-------------- next part --------------
An embedded and charset-unspecified text was scrubbed...
Name: rt.log
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20031010/6d295f7c/attachment.ksh>
    
    
More information about the rt-users
mailing list