[rt-users] New to RT need some help

[Jonathan Jesse]

I am brand new to RT, read about it on Slashdot two to three weeks ago
and thought it would be useful for our small organization.   However I
am getting some error messages.  I have included both the error message
and what my httpd.conf is.  Any help would be appreciated.
 
error: 
mkdir /usr/local/rt3/var/mason_data/obj: Permission denied at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 102
 
context: 
... 
187: 
# whether they should generate a full stack trace (confess() and
cluck())
188: 
# or simply report the caller's package (croak() and carp()),
respectively.
189: 
# confess() and croak() die, carp() and cluck() warn.
190: 
191: 
sub croak { die shortmess @_ }
192: 
sub confess { die longmess @_ }
193: 
sub carp { warn shortmess @_ }
194: 
sub cluck { warn longmess @_ }
195: 
... 
code stack: 
/usr/lib/perl5/5.8.0/Carp.pm:191
g /usr/lib/perl5/5.8.0/File/Path.pm:150
g /usr/lib/perl5/5.8.0/File/Path.pm:143
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:102
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:308
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:198
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:863
g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
g /usr/local/rt3/bin/webmux.pl:135
g -e:0
g
 
 
 
 
 
 
<VirtualHost xxx.xxx.xxx.xxx>
     ServerName support.xxx.com
     DocumentRoot /usr/local/rt3/share/html
     AddDefaultCharset UTF-8
          PerlSetVar MasonArgsMethod CGI
     PerlModule Apache2  Apache::compat
     RewriteEngine On
     RewriteRule ^(.*)/$ $1/index.html
     #
     PerlModule Apache::DBI
     PerlRequire /usr/local/rt3/bin/webmux.pl
     <Location />
        SetHandler perl-script
        PerlHandler RT::Mason
     </Location>
</VirtualHost>
 
Jonathan Jesse
Network Specialist
Founders Trust Bank
 
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