[rt-users] hi

[Gavin]

Newbie alert.

Just saying hello to everyone.

we just got RT installed a week or so ago and have spent some time 
evaluating it. It seems like it will do everything i can ever imagine 
needing

(we are small software firm, multiple products, multiple clients, 
needing central system to manage requests for all the various dept 
functions (sales, info, bugs, support, features, ...))

Its a bit overwhelming trying to decide how to set this beast up though 
(not installing, but the actual live config)

Anyone got any good pointers on where to start, and what to do first, 
second etc..

AVLG
(A very lost Gavin)