[rt-users] Problems with long articles in Mozilla?
John Schutz
john at csr.utexas.edu
Thu Oct 16 18:31:33 EDT 2003
I'm new to RT and RTFM, so forgive if this is well known. I read
through the FAQ, but didn't see any reference to this.
I'm using RT 3.0.6 and RTFM 2.0.1 with Apache 2.0.40 and mod_perl 1.99
on a Linux box. Everything seems to work OK, except for building
articles in RTFM.
I have a very simple article layout, with 2 custom fields: Keywords
(FreeformMultiple) and Body (TextSingle). When inputting long bodies in
Mozilla, the articles get truncated after a certain point, it seems to
vary at what exact point, but bodies of a couple of thousand characters.
If I do the same thing in Internet Explorer, it does not seem to have
the problem at all.
I've checked the issue with Mozilla 1.5, 1.4.1 (Windows) and 1.2.1
(Linux). I've taken packet traces, and the POST from Mozilla looks
complete, and is not truncated.
Has anyone else noticed this?
Thanks
John
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