[rt-users] How to Include User Name in Comment Email??

Stevo checkpoint at ozbergs.com
Tue Oct 21 13:22:25 EDT 2003


All,

Yet another question.  When a support engineer makes a comment to a ticket I
have RT setup to dispatch an email to the AdminCC with the comment.  I don't
see which engineer is making the comment in that email.

How can I add this to the template?

Stevo





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