[rt-users] Freebsd error message

[Johnson, Michael1 [IT]]

Yes. everything under and including /usr/local/rt.

-MJ

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: Tuesday, October 21, 2003 3:17 PM
To: Johnson, Michael1 [IT]
Cc: 'Stevo'; rt-users at lists.fsck.com
Subject: Re: [rt-users] Freebsd error message





On Tue, Oct 21, 2003 at 03:15:19PM -0400, Johnson, Michael1 [IT] wrote:
> Yes. all files are 775 owned by www:www or root:www. My apache runs as
www.

Including RT's configuration files?

> -MJ
> 
> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Tuesday, October 21, 2003 3:14 PM
> To: Johnson, Michael1 [IT]
> Cc: 'Stevo'; rt-users at lists.fsck.com
> Subject: Re: [rt-users] Freebsd error message
> 
> 
> 
> On Tue, Oct 21, 2003 at 12:27:33PM -0400, Johnson, Michael1 [IT] wrote:
> > Any other ideas why i get this?
> 
> I'll admit to not having full context, but if it's not your handle type
> being set wrong, it may well be permissions. Can the UID RT's running as
> actually access the config file?
> > 
> > 
> > [Mon Oct 20 23:59:21 2003] [error] Can't locate object method "new" via
> > package "RT::Handle" at /usr/local/rt/lib/RT.pm line 147.
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> > 
> 
> -- 
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
> 

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http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.