[rt-users] Print a 'receipt' for user

[Jeremy Rooks]

I thought that might be my only option.  Thanks for the input.

Regards,

Jeremy Rooks
Technology Specialist
Osage County Interlocal Cooperative
207 E. Main Street
Hominy, OK 74035
918 885-2667 ext 122
918 885-6742   Fax
jrooks at ocic.k12.ok.us   Personal
support at ocic.k12.ok.us   Tech Support
classworks at ocic.k12.ok.us   Classworks Support

"Your mouse has moved. Windows will now restart so this change can take
effect.²

> From: Stefan Seiz <talklists at index-s.de>
> Date: Tue, 21 Oct 2003 21:38:33 +0200
> To: Jeremy Rooks <jrooks at ocic.k12.ok.us>
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Print a 'receipt' for user
> 
> On 10/21/03 9:23 PM, Jeremy Rooks <jrooks at ocic.k12.ok.us> wrote:
> 
>> I would like for it to print automatically to the default printer when the
>> submit button is pressed after resolving a ticket.  I would like to know if
>> there is a way to print a template with a script on resolve.  I have made  a
>> template and a basic script, if only I knew how to make it print rather than
>> notify someone. 
> 
> That is definitively not possible out of the box and I don't have an idea on
> how to achieve this except:
> 
> Have a template which sends emails to a special email address on resolve.
> Install an Email client which can Automatically print on reception of such
> emails on a dedicated computer. Send the template onResolve emails to that
> specific computer...
> 
> Other solutions may require heavy perl scripting.
> --
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