[rt-users] How to install Digest::MD5

[Ada Hui]

Dear Ruslan,

Thanks a lot. You are really helpful. I have installed Digest::MD5 
successfully, but still got problem with the RT::Mason. I found the default 
user and group in httpd.conf to be "apache", and i have tried to change it 
to "www" (RT's default) but it still don't work. I have also tried to use 
./configure --with-web-user=apache --woth-web-group=apache to change the RT 
settings instead of apache, but it also don't work. How should i make it 
work? Please tell me how should i do it (pls forgive me if i'm doing silly 
things, coz i really not familar with that). Thanks .

Best Regards,
Ada


>From: "Ruslan U. Zakirov" <cubic at acronis.ru>
>To: Ada Hui <myqu at hotmail.com>
>CC: rt-users at lists.fsck.com
>Subject: Re: [rt-users] How to install Digest::MD5
>Date: Mon, 20 Oct 2003 12:15:58 +0400
>
>Ada Hui wrote:
>>Dear Ruslan,
>>
>>Thanks for replying me. I am totally new to perl and not familar to those 
>>settings, would you mind telling me in details how should i config so that 
>>i can have RT successfully installed? I have been trying to use at most 
>>default as possible with RH9, do i need to reinstall some of those things?
>Ok. As I understand that tip help, is it true?
>Also you must go through archive of this list for last month. Here was big 
>thread about RT3 and RH[89] and other users posted step by step 
>installation process.
>Small mine FAQ:
>1) `echo $LANG` must not contain utf. Don't be afraid with this. this don't 
>break anything only fix. So better do it permanently on your system.
>2) On RH9 you have to use latest Storable module(due perl 5.8.0 bug).
>3) Also you have to specify Apache [user:group] to configure script when 
>installing RT. RT by default uses [www:www] :
>   --with-web-user=USER    user the web server runs as (default: www)
>   --with-web-group=GROUP  group the web server runs as (default: www)
>You can view your apache settings in httpd.conf
>
>
>>
>>Also when i try to view the web interface with the browser, it gives me
>>System error
>>error: mkdir /opt/rt3/var/mason_data/obj: Permission denied at 
>>/usr/lib/perl5/site_perl/5.8.0HTML/Mason/Complier/ToObject.pm line 102
>NOTE: You problem is 3 :)
>>
>>when i comment out the below lines in my httpd.conf,
>><Location />
>>     SetHandler perl-script
>>     PerlHandler RT::Mason
>></Location>
>You turn of RT(Mason) at all with commenting it out, but Mason complains 
>about permissions.
>>i can see the codes with my browser. Otherwise, it give me permission 
>>denied. Please advice how should i tackle with this. Thanks a million!!!!
>>
>>Best Regards,
>>Ada
>>
>	Good luck. Ruslan.
>

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