[rt-users] Ticket tracking and subject changes?

[Jesse Vincent]

> Jesse, can confirm that next changes don't break anything?
> 
> I'm going to do next steps:
> 1) stop rt, mail... almost all.
> 2) setup procmail filter that change Subject tag
> from [xxx #<id>] to [yyy #<id>].
> 3) change RT::rtname from xxx to yyy.
> 
> After greping of RT::rtname I think that this enought to change 
> RT::rtname and to keep tracking of tickets which exist. Am I right?

I believe that to be the case. In the past wehn I've done it, I just
hand-hacked the ticket id parser to allow the old xxx for a while.  I
think that for 3.2 setting up an rtname regexp is probably the right
answer.

	Jesse




> 		Best regards. Wait for your replies. Ruslan.
> 

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