[rt-users] Re: LookupSenderInExternalDatabase ?

[seph]

"Bob Goldstein" <bobg at uic.edu> writes:

>   Alternatively (but not quite as cool) would be
>   to create users on the fly.  Yes, I know RT does this,
>   but it always sets the Name = Email when doing so.
>   For me, the login name (we use an external auth method)
>   is related to, but not identical, to the email address
>   for most of my users.  So I'd need to modify
>   either User_Overlay.pm::LoadOrCreateByEmail()
>   or User_Overlay.pm::Create() in order to cannonicallize
>   the Name.  Which I would do, presumably in User_Local.pm,
>   except that I only want to make a tiny change, and not
>   have to override a large subroutine.

If I went this route, I'd patch Create() to include a canonicalize
function similar to the WebAuth ones. Though you could just have
people's account names be their email addresses, and canonicalize the
external auth to match. 

seph