[rt-users] LookupSenderInExternalDatabase ?

[Bob Goldstein]

>There are some changes needed for external lookup.
>But I want to work on it....
>
>>From which external source do you want to do the lookup? LDAP?


    LDAP would work fine.  I was imagining that a subroutine
    for ldap would be supplied, or I'd override that with
    my own for special cases.

       bobg

>
>Samuel 
>
>
>-----Original Message-----
>From: Bob Goldstein [mailto:bobg at uic.edu] 
>Sent: Wednesday,29 October,2003 01:04
>To: rt-users at lists.fsck.com
>
>
>The flag LookupSenderInExternalDatabase is mentioned in RT_SiteConfig.pm
>in the comments, but not actually set or explained.  (RT 3.0.6)
>
>  Can I somehow integrate an external database of users,
>  without just copying the data to RT?  Of course, not
>  all users will be in the external db, so I'd have to
>  have some fallback to internal RT and to creating
>  users on the fly.
>
>  Alternatively (but not quite as cool) would be
>  to create users on the fly.  Yes, I know RT does this,
>  but it always sets the Name = Email when doing so.
>  For me, the login name (we use an external auth method)
>  is related to, but not identical, to the email address
>  for most of my users.  So I'd need to modify
>  either User_Overlay.pm::LoadOrCreateByEmail()
>  or User_Overlay.pm::Create() in order to cannonicallize
>  the Name.  Which I would do, presumably in User_Local.pm,
>  except that I only want to make a tiny change, and not
>  have to override a large subroutine.
>
>Well, any suggestions would be welcome.
>
>      bobg
>     
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