[rt-users] Feature Request: More than one email alias for 1 person

[Phil Homewood]

Mike Patterson wrote:
> I'd like to be able to "merge users", by having an"EffectiveId" Column, 
> similar to what you can do with Tickets so that emails coming from any 
> of those email addresses are treated as coming from 1 email address.

$CanonicalizeEmailAddressMatch, $CanonicalizeEmailAddressReplace
(in your RT_SiteConfig) and/or RT::User::CanonicalizeEmailAddress
are probably what you're looking for.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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