[rt-users] Problem with RTConfig
Tony Langdon
tlangdon at atctraining.com.au
Thu Oct 30 20:56:31 EST 2003
> Dear Phil,
> i'm using mod_perl 1.99 and apache 2.0.40(that come with red
> hat 9). I just
> can't find anyone talking and putting the solution in the
> list, can you give
> me some clues?
Which problem is this? I don't always follow the list closely, especially
overnight our time.
>
> Also do you know how to solve the other problem i have?
> I added the lines
> rt: "|/opt/rt3/bin/rt-mailgate --queue general --action
> correspond --url
> http://localhost/"
> rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general
> --action comment
> --url http://localhost/"
Replace the http://localhost/ with the URL for your installation of RT. If
you inspect the mail queue, you'll probably find the emailed requests are
sitting there with "tempfail" status. If any of those requests are
important, you can manually hack the qf file for each request in the queue.
This correspondence is for the named person's use only. It may contain
confidential or legally privileged information or both. No confidentiality
or privilege is waived or lost by any mistransmission. If you receive this
correspondence in error, please immediately delete it from your system and
notify the sender. You must not disclose, copy or rely on any part of this
correspondence if you are not the intended recipient.
Any opinions expressed in this message are those of the individual sender.
More information about the rt-users
mailing list