[rt-users] rt-mailgate problem

Rasmus Brøgger Rasmus.Brogger at uni-c.dk
Mon Sep 1 16:27:36 EDT 2003


On Tue, Sep 02, 2003 at 12:31:47AM +0900, Hangu Jeong wrote:
> Hi !
> 
> I'm encountering following problem on rt-3-0-4.
> I don't open tickets via mail.
> I got below messages
> 
> "Sep  2 00:23:42 itac RT: Permission Denied (/opt/rt3/lib/RT/Interface/Email.pm:615) "
> 
> Please help me !
> 
> Thanks in advance.
> 
> Regards,
> Han
>  
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Make sure your MTA has permissions to deliver mail to RT's mailgate.

As far as I remenber you need SMRSH for sendmail, and or setuid-perl for
other MTA's

Cheers, rhb



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