[rt-users] rt-mailgate problem

Hangu Jeong hgjeong at icraft21.com
Tue Sep 2 05:10:52 EDT 2003


Hi Rasmus,

Thank you for your help !
You are right, That is a setuid-perl problem. I fixed it according to FAQ.

Thanks
Regards,
han

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Rasmus Br?ger
Sent: Tuesday, September 02, 2003 5:28 AM
To: Hangu Jeong
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] rt-mailgate problem


On Tue, Sep 02, 2003 at 12:31:47AM +0900, Hangu Jeong wrote:
> Hi !
> 
> I'm encountering following problem on rt-3-0-4.
> I don't open tickets via mail.
> I got below messages
> 
> "Sep  2 00:23:42 itac RT: Permission Denied (/opt/rt3/lib/RT/Interface/Email.pm:615) "
> 
> Please help me !
> 
> Thanks in advance.
> 
> Regards,
> Han
>  
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Make sure your MTA has permissions to deliver mail to RT's mailgate.

As far as I remenber you need SMRSH for sendmail, and or setuid-perl for
other MTA's

Cheers, rhb
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