[rt-users] Problem with comments and mail-notification

[Einar Fagertun]

I want RT 3.0.2 to notify AdminCCs with a template when a ticket is moved to the adminCcs queue 

So I set up the following global script:

On queue change notify admincc with template transaction (or any other template with or without code)

the problem is that RT does not send an e-mail to the AdminCc when the ticket is moved to another queue... 

(NB: the 'On Create Autoreply To Requestors with template Autosvar' works fine)

Hope anyone can help me
Sincerily
Einar Fagertun