[rt-users] Subject-Tag per Queue?
Matthias Leisi
matthias at astrum.ch
Wed Sep 3 14:40:47 EDT 2003
> I think a better implementation of "not-for-human-consumption" data
> might have been to use X-RT-* headers liberally.
>
> X-RT-Version
> X-RT-Ticket-ID
> X-RT-Queue-Name
As those header almost certainly won't make it back to RT once they have
been sent to the user, it may be better to have (unique|opaque)
identifiers coded into a mail address, e.g.
From: <rt-address>+<id>@<domain>
> I think that the best way to get this option implemented is to find out
> how much $$$ it would take bestpractical to do the work, and then start
> working with the other people who have asked for this functionality
> (queue-based names) to get together to pay for it.
Good thought ;)
-- Matthias
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