[rt-users] Subject-Tag per Queue?

Rob Walker rob at myinternetplace.net
Thu Sep 4 00:45:49 EDT 2003


On Wed, 2003-09-03 at 19:33, Phil Homewood wrote:
> Rob Walker wrote:
> > > You'll break the mailgate, as it looks for $rtname, not queue names.
> > > Also, you risk that your tags may become non-unique, since another RT 
> > > instance might use the same queue names.
> > 
> > This could be worked around with [sitename . queuename .
> > #.ticketnumber].
> 
> That's certainly possible, although RT has no use for
> the queuename there -- it'd be cosmetic only...

I think that this is the point, for the end-user to see something which
is more aligned with the queue which they are using.

Also, for the ASP model, multiple queues/company names would help run
multiple instances on one install.

rob



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