[rt-users] RT2 - searching for dead tickets

[Phil Homewood]

Joseph Spenner wrote:
> I would expect all tickets (even dead) to show up. 
> The dead tickets do not show up.  In fact, if I
> specifically search for 'dead' tickets, I get no
> results.  I can manually go to the 'dead' ticket, and
> it's still accessible.
> Is this a bug in RT2?

No, it's a feature. Dead tickets are, well, dead. They're
effectively deleted. They're not supposed to be able to
be searched.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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