[rt-users] RT 3.0.4 very slow when replying to tickets via web interface

[Scott Dexter]

I am running it on a Red Hat 8.0 box with MySQL3 and apache 1.3.27, the DB
isn’t THAT big, not sure what could be causing this.  Not see any particular
load on the machine either, which is very perplexing.

 

Scott

 

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Scott Dexter

-----Original Message-----
From: RT [mailto:RT at InterCept.Net] 
Sent: Thursday, September 11, 2003 2:42 PM
To: Scott Dexter
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] RT 3.0.4 very slow when replying to tickets via web
interface

 

It’s been said in here that mysql 4.0 gives better performance... what os
are you running this on? If you have the resources, backup ur rt3 dir and do
a mysqldump of your rt3 db and use that information on a server with apache2
and mysql 4 and maybe a newer distro of your os. 

 

Michael

 

-----Original Message-----
From: Scott Dexter [mailto:scott.dexter at mailsrv.prov.ingenta.com] 
Posted At: Thursday, September 11, 2003 2:14 PM
Posted To: RT
Conversation: [rt-users] RT 3.0.4 very slow when replying to tickets via web
interface
Subject: [rt-users] RT 3.0.4 very slow when replying to tickets via web
interface

 

 

We’re using MySQL, and apache 1.3.27 with mod_perl. When you attempt to
reply with the web interface, it spins it’s wheels for a Long time (60
seconds and more) then finally goes through.  Not seeing high loads on the
machine and RT only has 5 users at any given time, the DB has about 1500
tickets in it.  Any thoughts?

 

Scott

 

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Scott Dexter

 


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