[rt-users] Resolve approvals

[Miro Jurisic]

At 3:10 PM -0400 9/11/2003, RT wrote:
>Change your approval template that you created to
>
>Depended-On-By: TOP

Already got that:

===Create-Ticket: resolve review
Subject: Approve resolution for {$Tickets{'TOP'}->Subject}
Depended-On-By: TOP
Queue: ___Approvals
Type: Approval
Content: Someone wants to resolve a ticket. You should review it.
ENDOFCONTENT
===Create-Ticket: resolve code
Queue: ___Approvals
Type: code
Content:
$TOP->SetStatus(
Status      => 'resolved',
Force       => 1,
);
return 1;
ENDOFCONTENT

meeroh
-- 

<http://web.meeroh.org/> | KB1FMP

A: Because it reverses the logical flow of conversation.
Q: Why is top posting frowned upon?