Someone online here said they had RedHat 9, Apache, and RT all working as a platform... Any chance we could talk you out of versions of all the above.... Using RH 9, 3.0.5 RT, and 4.0.14 MySql, Perl 5.8.0, and CPAN DBI's (1.67 ?).... is about as friendly as pulling ones own teeth..... Thanks!