[rt-users] changing the RT at a glance homepage
RT
RT at InterCept.Net
Tue Sep 16 09:40:20 EDT 2003
I modified mine to show stalled tickets in the quicksearch area and in
the users tickets that he/she owns that are stalled. All the links work
for quicksearch and if you click on the queue name you will get
open/new/stalled tickets.... I changed the rt logo to my company as
well....
Just make sure you make a backup copy before editing the original :)
I made my changes in /opt/rt3/share/elements
Quick search
Queue New Open Stalled
Michael
-----Original Message-----
From: Chris Hall [mailto:chris at filmlight.ltd.uk]
Posted At: Tuesday, September 16, 2003 8:06 AM
Posted To: RT
Conversation: [rt-users] changing the RT at a glance homepage
Subject: [rt-users] changing the RT at a glance homepage
Hi,
is there a guide or some help on how to customise the home page for RT?
Id like to add more columns to the display for things like "all new
tickets" "all new/open tickets in queue x", that sort of thing.
If anyone could point me to the file that needs modifying or some guide
about it I could probably work it out from there...
Ta,
Chris
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