[rt-users] changing the RT at a glance homepage

[Sean Perry]

Chris Hall wrote:

> Hi,
> 
> is there a guide or some help on how to customise the home page for RT?
> 
> Id like to add more columns to the display for things like "all new
> tickets" "all new/open tickets in queue x", that sort of thing.
> 
> If anyone could point me to the file that needs modifying or some guide
> about it I could probably work it out from there...
> 

The gist of things is most of the items on the RT screen are found in 
Elements/ subdirectories.  This way you change it once and it affects 
all of the pages which use it.

Like Ruslan I added information about stalled tickets and another ticket 
list which shows all tickets without an owner.

Included is my Elements/ addition of NobodysTickets which is based on 
the MyTickets Element.
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