[rt-users] First install-no web login screen

Brian Zammit bzammit at systemsaligned.com
Wed Sep 17 01:15:14 EDT 2003 

After updating the outdated perl packages (which required installing gcc
and myriad dependant packages, and setting "export LANG=C; export
LC_ALL=C" before it would work), the interface is still broken. Should I
now attempt to update mod_cgi from rawhide rpm sources and ditch
fastcgi? 

Brian



>-----Original Message-----
>From: rt-users-admin at lists.fsck.com 
>[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Brian Zammit
>Sent: September 16, 2003 10:06 PM
>To: 'RT'
>Cc: rt-users at lists.fsck.com
>Subject: RE: [rt-users] First install-no web login screen
>
>
>The only strange things that come up are the following. Is 
>there rpm's to cover these missing packages? What is the 
>recommended way of updating Perl modules on a RedHat 9 system?
>
>CORE dependencies:
>        Digest::MD5 2.27...MISSING
>                Digest::MD5 version 2.27 required--this is 
>only version 2.20 at (eval 45) line 2.
>        DBI 1.37...MISSING
>                DBI version 1.37 required--this is only 
>version 1.32 at (eval 46) line 2.
>
>Brian.
>
>>-----Original Message-----
>>From: RT [mailto:RT at InterCept.Net]
>>Sent: September 16, 2003 9:27 AM
>>To: bzammit at systemsaligned.com
>>Cc: rt-users at lists.fsck.com
>>Subject: RE: [rt-users] First install-no web login screen
>>
>>
>>In your extracted rt folder go into the sbin folder and run
>>
>>perl rt-test-dependencies --with-mysql --with-fastcgi
>>
>>and see if there are any missing requirements.
>>
>>Michael
>>
>>-----Original Message-----
>>From: Brian Zammit [mailto:bzammit at systemsaligned.com]
>>Posted At: Monday, September 15, 2003 9:58 PM
>>Posted To: RT
>>Conversation: [rt-users] First install-no web login screen
>>Subject: RE: [rt-users] First install-no web login screen
>>
>>I did restart apache, but still no go. I ended up replacing
>>mod_cgi with fast cgi, and I at least get the login screen 
>>now. No graphics, I can't do anything past logging in as the 
>>root user, and the following messages in the logs (Is there a 
>>recommended, proven, way of installing RT on
>>RH9???):
>>
>>This is coming up in the apache error logs:
>>
>>[Mon Sep 15 13:33:09 2003] [error] [client 192.168.0.100]
>>FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: Your 
>>component path
>>(/opt/rt3/share/html/User/Prefs.html) matches a real file on 
>>disk (/opt/rt3/share/html/User/Prefs.html).  Have you read 
>>about the component root in the Administrator's Manual 
>>(HTML::Mason::Admin)? at 
>>/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Resolver/File.pm line 93.
>>
>>
>>
>>> Virtual hosts section of /etc/httpd/conf/httpd.conf: <VirtualHost 
>>> *:80>
>>>         ServerName support.systemsaligned.com:80
>>>
>>>         DocumentRoot /opt/rt3/share/html/
>>>         AddDefaultCharset UTF-8
>>>
>>>         Alias /error /var/www/error
>>>         Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
>>>
>>>         <IfModule mod_fastcgi.c>
>>>                 AddHandler fastcgi-script fcgi
>>>                 FastCgiIpcDir /tmp/rt-fcgi
>>>                 FastCgiServer /opt/rt3/bin/mason_handler.fcgi 
>>> -idle-timeout 3600
>>>                 ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>>>         </IfModule>
>>> </VirtualHost>
>>
>>>-----Original Message-----
>>>From: rt-users-admin at lists.fsck.com 
>>>[mailto:rt-users-admin at lists.fsck.com] On Behalf Of RT
>>>Sent: September 15, 2003 8:41 AM
>>>To: bzammit at systemsaligned.com
>>>Cc: rt-users at lists.fsck.com
>>>Subject: RE: [rt-users] First install-no web login screen
>>>
>>>
>>>Paste your virtual server settings from httpd.conf... and did you 
>>>restart apache by chance? Gotta ask
>>>
>>>Michael
>>>
>>>-----Original Message-----
>>>From: Brian Zammit [mailto:bzammit at systemsaligned.com]
>>>Posted At: Sunday, September 14, 2003 7:04 AM
>>>Posted To: RT
>>>Conversation: [rt-users] First install-no web login screen
>>>Subject: [rt-users] First install-no web login screen
>>>
>>>Hello,
>>>
>>>I get this message in the browser when trying to hit the 
>machine name 
>>>with rt running:
>>>
>>>----
>>>Bad request!
>>>
>>>    Your browser (or proxy) sent a request that this server 
>could not 
>>>understand.
>>>
>>>    If you think this is a server error, please contact the webmaster
>>>
>>>Error 400
>>>----
>>>
>>>System is RedHat 9.0, installed all Perl modules available on RHN, 
>>>then ran perl sbin/rt-test-dependencies --with-mysql --with-modperl2.
>>
>>
>>
>>> Clicking "preferences" in the admin web page gives a url of 
>>> 
>>"http://support.systemsaligned.com/opt/rt3/share/html/User/Prefs.html"
>>> ,
>>> and an error of:
>>>
>>> System error
>>> error:  	could not find component for initial path
>>> '/opt/rt3/share/html/User/Prefs.html/index.html'
>>> context:
>>> ...
>>> 160:  	die "Cannot make alias without caller"
>>> 161:  	unless defined $Exception::Class::Caller;
>>> 162:
>>> 163:  	no strict 'refs';
>>> 164:  	*{"$Exception::Class::Caller\::$alias"} = sub {
>>> $subclass->throw(@_) };
>>> 165:  	}
>>> 166:
>>> 167:  	eval $code;
>>> 168:
>>> ...
>>> code stack:  	
>>/usr/lib/perl5/site_perl/5.8.0/Exception/Class.pm:164
>>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:226
>>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
>>> g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
>>> g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
>>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
>>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:207
>>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm:89
>>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm:72
>>> g /opt/rt3/bin/mason_handler.fcgi:53
>>> g
>>> raw error
>>>
>>> ---
>>>
>>> Clicking on "raw error" gives:
>>>
>>> could not find component for initial path 
>>> '/opt/rt3/share/html/User/Prefs.html/index.html'
>>>
>>>
>>> Trace begun at 
>>/usr/lib/perl5/site_perl/5.8.0/Exception/Class.pm line 
>>> 164 Exception::Class::__ANON__('could not find component 
>for initial 
>>> path
>>> \'/opt/rt3/share/html/User/Prefs.html/index.html\'^J') called at 
>>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 226 eval 
>>> {...}('could not find component for initial path
>>> \'/opt/rt3/share/html/User/Prefs.html/index.html\'^J') called at 
>>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 186 
>>> 
>>HTML::Mason::Request::_initialize('HTML::Mason::Request::CGI=HASH(0x8c
>>> c8
>>> 81c)') called at 
>/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
>>> line 166
>>> HTML::Mason::Request::new('HTML::Mason::Request::CGI', 'error_mode',
>>> 'output', 'error_format', 'html', 'cgi_request',
>>> 'HTML::Mason::FakeApache=HASH(0x88e0010)', 'out_method',
>>> 'SCALAR(0x8e58260)', 'interp', 
>'HTML::Mason::Interp=HASH(0x8f46f20)',
>>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>>> 'ARRAY(0x92a502c)') called at
>>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm line 265
>>> Class::Container::call_method('HTML::Mason::Interp=HASH(0x8f46f20)',
>>> 'request', 'new', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>>> 'ARRAY(0x92a502c)') called at
>>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm line 343
>>>
>>Class::Container::create_delayed_object('HTML::Mason::Interp=HA
>>SH(0x8f46
>>> f20)', 'request', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>>> 'ARRAY(0x92a502c)') called at
>>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm line 213
>>>
>>HTML::Mason::Interp::make_request('HTML::Mason::Interp=HASH(0x8
>>f46f20)',
>>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>>> 'ARRAY(0x92a502c)') called at
>>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm line 207
>>> HTML::Mason::Interp::exec(undef, undef) called at
>>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 89
>>> eval {...}(undef, undef) called at
>>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 89
>>>
>>HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH
>>(0x8905f7
>>> 8)', 'HASH(0x9241a50)') called at
>>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 72
>>>
>>HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHan
>>dler=HASH
>>> (0x8905f78)', 'CGI::Fast=HASH(0x8cbea78)') called at
>>> /opt/rt3/bin/mason_handler.fcgi line 53
>>> eval {...}('HTML::Mason::CGIHandler=HASH(0x8905f78)',
>>> 'CGI::Fast=HASH(0x8cbea78)') called at 
>>/opt/rt3/bin/mason_handler.fcgi
>>> line 53
>>> ---
>>
>>_______________________________________________
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>>rt-users at lists.fsck.com
>>http://lists.fsck.com/mailman/listinfo/rt-users
>>
>>Have you read the FAQ? The RT FAQ Manager lives at 
http://fsck.com/rtfm
>

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