[rt-users] First install-no web login screen

Aleš Sušnik alesh at sportina.si
Wed Sep 17 02:56:10 EDT 2003 

Tried perl rt-test-dependencies --with-mysql --with-fastcgi --install?!?

A.

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]
On Behalf Of Brian Zammit
Sent: Wednesday, September 17, 2003 4:06 AM
To: 'RT'
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] First install-no web login screen


The only strange things that come up are the following. Is there rpm's
to cover these missing packages? What is the recommended way of updating
Perl modules on a RedHat 9 system?

CORE dependencies:
        Digest::MD5 2.27...MISSING
                Digest::MD5 version 2.27 required--this is only version
2.20 at (eval 45) line 2.
        DBI 1.37...MISSING
                DBI version 1.37 required--this is only version 1.32 at
(eval 46) line 2.

Brian.

>-----Original Message-----
>From: RT [mailto:RT at InterCept.Net] 
>Sent: September 16, 2003 9:27 AM
>To: bzammit at systemsaligned.com
>Cc: rt-users at lists.fsck.com
>Subject: RE: [rt-users] First install-no web login screen
>
>
>In your extracted rt folder go into the sbin folder and run 
>
>perl rt-test-dependencies --with-mysql --with-fastcgi
>
>and see if there are any missing requirements.
>
>Michael
>
>-----Original Message-----
>From: Brian Zammit [mailto:bzammit at systemsaligned.com] 
>Posted At: Monday, September 15, 2003 9:58 PM
>Posted To: RT
>Conversation: [rt-users] First install-no web login screen
>Subject: RE: [rt-users] First install-no web login screen
>
>I did restart apache, but still no go. I ended up replacing 
>mod_cgi with fast cgi, and I at least get the login screen 
>now. No graphics, I can't do anything past logging in as the 
>root user, and the following messages in the logs (Is there a 
>recommended, proven, way of installing RT on
>RH9???):
>
>This is coming up in the apache error logs:
>
>[Mon Sep 15 13:33:09 2003] [error] [client 192.168.0.100] 
>FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: Your 
>component path
>(/opt/rt3/share/html/User/Prefs.html) matches a real file on 
>disk (/opt/rt3/share/html/User/Prefs.html).  Have you read 
>about the component root in the Administrator's Manual 
>(HTML::Mason::Admin)? at 
>/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Resolver/File.pm line 93.
>
>
>
>> Virtual hosts section of /etc/httpd/conf/httpd.conf: <VirtualHost
>> *:80>
>>         ServerName support.systemsaligned.com:80
>>
>>         DocumentRoot /opt/rt3/share/html/
>>         AddDefaultCharset UTF-8
>>
>>         Alias /error /var/www/error
>>         Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
>>
>>         <IfModule mod_fastcgi.c>
>>                 AddHandler fastcgi-script fcgi
>>                 FastCgiIpcDir /tmp/rt-fcgi
>>                 FastCgiServer /opt/rt3/bin/mason_handler.fcgi
>> -idle-timeout 3600
>>                 ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>>         </IfModule>
>> </VirtualHost>
>
>>-----Original Message-----
>>From: rt-users-admin at lists.fsck.com
>>[mailto:rt-users-admin at lists.fsck.com] On Behalf Of RT
>>Sent: September 15, 2003 8:41 AM
>>To: bzammit at systemsaligned.com
>>Cc: rt-users at lists.fsck.com
>>Subject: RE: [rt-users] First install-no web login screen
>>
>>
>>Paste your virtual server settings from httpd.conf... and did
>>you restart apache by chance? Gotta ask
>>
>>Michael
>>
>>-----Original Message-----
>>From: Brian Zammit [mailto:bzammit at systemsaligned.com]
>>Posted At: Sunday, September 14, 2003 7:04 AM
>>Posted To: RT
>>Conversation: [rt-users] First install-no web login screen
>>Subject: [rt-users] First install-no web login screen
>>
>>Hello,
>>
>>I get this message in the browser when trying to hit the
>>machine name with rt running:
>>
>>----
>>Bad request!
>>
>>    Your browser (or proxy) sent a request that this server
>>could not understand. 
>>
>>    If you think this is a server error, please contact the webmaster
>>
>>Error 400
>>----
>>
>>System is RedHat 9.0, installed all Perl modules available on
>>RHN, then ran perl sbin/rt-test-dependencies --with-mysql 
>>--with-modperl2.
>
>
>
>> Clicking "preferences" in the admin web page gives a url of 
>> 
>"http://support.systemsaligned.com/opt/rt3/share/html/User/Prefs.html"
>> ,
>> and an error of:
>>
>> System error
>> error:  	could not find component for initial path
>> '/opt/rt3/share/html/User/Prefs.html/index.html'
>> context:
>> ...
>> 160:  	die "Cannot make alias without caller"
>> 161:  	unless defined $Exception::Class::Caller;
>> 162:
>> 163:  	no strict 'refs';
>> 164:  	*{"$Exception::Class::Caller\::$alias"} = sub {
>> $subclass->throw(@_) };
>> 165:  	}
>> 166:
>> 167:  	eval $code;
>> 168:
>> ...
>> code stack:  	
>/usr/lib/perl5/site_perl/5.8.0/Exception/Class.pm:164
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:226
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
>> g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
>> g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:207
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm:89
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm:72
>> g /opt/rt3/bin/mason_handler.fcgi:53
>> g
>> raw error
>>
>> ---
>>
>> Clicking on "raw error" gives:
>>
>> could not find component for initial path 
>> '/opt/rt3/share/html/User/Prefs.html/index.html'
>>
>>
>> Trace begun at 
>/usr/lib/perl5/site_perl/5.8.0/Exception/Class.pm line 
>> 164 Exception::Class::__ANON__('could not find component for initial 
>> path
>> \'/opt/rt3/share/html/User/Prefs.html/index.html\'^J') called at 
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 226 eval 
>> {...}('could not find component for initial path
>> \'/opt/rt3/share/html/User/Prefs.html/index.html\'^J') called at 
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 186 
>> 
>HTML::Mason::Request::_initialize('HTML::Mason::Request::CGI=HASH(0x8c
>> c8
>> 81c)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
>> line 166
>> HTML::Mason::Request::new('HTML::Mason::Request::CGI', 'error_mode',
>> 'output', 'error_format', 'html', 'cgi_request',
>> 'HTML::Mason::FakeApache=HASH(0x88e0010)', 'out_method',
>> 'SCALAR(0x8e58260)', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm line 265
>> Class::Container::call_method('HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'request', 'new', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm line 343
>>
>Class::Container::create_delayed_object('HTML::Mason::Interp=HA
>SH(0x8f46
>> f20)', 'request', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm line 213
>>
>HTML::Mason::Interp::make_request('HTML::Mason::Interp=HASH(0x8
>f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm line 207
>> HTML::Mason::Interp::exec(undef, undef) called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 89
>> eval {...}(undef, undef) called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 89
>>
>HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH
>(0x8905f7
>> 8)', 'HASH(0x9241a50)') called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 72
>>
>HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHan
>dler=HASH
>> (0x8905f78)', 'CGI::Fast=HASH(0x8cbea78)') called at
>> /opt/rt3/bin/mason_handler.fcgi line 53
>> eval {...}('HTML::Mason::CGIHandler=HASH(0x8905f78)',
>> 'CGI::Fast=HASH(0x8cbea78)') called at 
>/opt/rt3/bin/mason_handler.fcgi
>> line 53
>> ---
>
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