[rt-users] mail-body encoding, can't use letters that's in is o-8859-1

Realhost I/S - Rene Brask Sørensen rene at realhost.dk
Fri Sep 19 10:52:49 EDT 2003


Jaime Diaz wrote:

>AddDefaultCharset ISO-8869-1 , is this a typo?
>What MTA are you using? maybe it is who is changing the encoding.
>
I'm using Postfix and that's not the case, because then all my other 
mail would have the same problem and it don't. Sorry, I to wish that 
just had been the problem.

/Rene

>
>-----Original Message-----
>From: Realhost I/S - Rene Brask Sørensen [mailto:rene at realhost.dk]
>Sent: Viernes, 19 de Septiembre de 2003 11:38 a.m.
>To: Jaime Diaz; rt-users at lists.fsck.com
>Subject: Re: [rt-users] mail-body encoding, can't use letters that's in
>is o-8859-1
>
>
>Jaime Diaz wrote:
>
>  
>
>>1) Open your RT_SiteConfig.pm
>>2) Search for the RT UTF-8 Settings
>>3) Check if you have this: Set($EmailOutputEncoding , 'iso-8859-1'); 
>>
>>Probably you have 'UTF-8' now. Change it to iso-8859-1. Restart Apache and
>>it should work (at least, works here).
>> 
>>
>>    
>>
>Done that and my setting is :
>        Set($EmailOutputEncoding , 'iso-8859-1');
>
>Here is all my settings regarding the charset config. :
>
>@LexiconLanguages = qw(*) unless (@LexiconLanguages);
>@EmailInputEncodings = qw(iso-8859-1 us-ascii) unless 
>(@EmailInputEncodings);
>Set($EmailOutputEncoding , 'iso-8859-1');
>
>in my vhost.conf (apache conf) i have : "AddDefaultCharset ISO-8869-1"
>
>And besite that, I have used a fresh installation of rt (v-3.0.5).
>
>Here is an ex. of a mail header. It's from the view of history in the 
>rt-webinterface and the ticket i made i the rt system.
>
>X-Mailer: MIME-tools 5.411 (Entity 5.404)
>Content-Disposition: inline
>Content-Type: text/plain; charset="utf-8"
>Subject: æøå
>MIME-Version: 1.0
>Content-Transfer-Encoding: binary
>X-RT-Original-Encoding: iso-8859-1
>Content-Length: 12
>
>
>æøå
>
>And what I'm wondering about is why the "charset=utf8"
>
>Best regrads
>
>Rene Brask
>   
>  
>





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