[rt-users] Customer ticket querry

[Ruslan U. Zakirov]

at /Admin/Global/GroupRights.html
or
Admin/Queues/GroupRights.html?id=<QUEUE_ID>
role: Requestor
right: ShowTicket

Rejean Chartier wrote:

> HI All
>
> I’m a new user and I want to know if somebody can resolve this situation:
>
> The customer can inquiry all tickets by using GO TO TICKET, I’m using 
> 3.0.5
>
> I want the customer can inquiry only his ticket (where can we block 
> the query?)
>
> Thanks for your help
>
> *Réjean Chartier*
>
> Directeur Centre d’expertise et de support SAP
>
> Director SAP Consulting and Support Center
>
> **Via Consultants Inc.**
>
> **SAP Professionals Across Canada**
>
> **261 rue Saint-Jacques, 5eme Etage**
>
> **Montreal, Que, H2Y 1M6**
>
> **Tel: 1-514-494-3262**
>
> **Cel: 1-514-605-6200**
>
> **Fax: 1-514-494-2665**
>
> **Free: 1-888-VIA-3227**
>
> _rchartier at viaconsultants.com <mailto:rchartier at viaconsultants.com>_
>