[rt-users] attachments not sent on reply..

[Ruslan U. Zakirov]

But if you at RT3 you don't need any ports it's hardcoded in RT. You 
just have to add one line in your template header:
RT-Attach-Message: Yes

But don't forget to leave one empty line after header.

Mike White wrote:

>
> Are you using RT2?  Use NotifyWithAttachments from the contrib area.  
> I recently ported it to RT3, but i'm having a few problems.  (I posted 
> to this list last week)
>
>
> Alan Horn wrote:
> > We have the following script setup on a queue :
> >
> > OnCorrespond NotifyRequestors with template Correspondence
> >
> > When you reply to a ticket, and attach a file to that reply, it goes 
> into
> > the case, but doesn't go out to the requestor.
> >
> > I assume this has something to do with the template I'm using. Has 
> anyone
> > successfully set up anything like this ?
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm