[rt-users] Re: Argh! Not Complete success (was First time install - can't login)

[Walt Reed]

On Tue, Sep 30, 2003 at 05:47:08AM -0400, Walt Reed said:
> > > > > > I installed RT (3.0.6) for the first time on RedHat 8, Mysql 4.0.14, modperl1,
> > > > > > etc. The configure and setup went flawless. 
> > > > > > 
> > > > > > Only problem: can't login to the system with "root" and the default
> > > > > > password of "password". It just returns me to the login screen.
> > > > > > 
> > > > > > I don't get any error messages in any log files (apache, syslog, or the
> > > > > > RT log file) 
> > > > It seems that in "autohandler", the values for $user and $pass are Never
> > > > set.
> > > 
> > > I added a loop to dump %ARGS at the head of autohandler, and it's always empty.
> > > SOMETHING seems to be broken somewhere.
> > 
> > In lib/RT/Interface/Web.pm it was setting args_method to "CGI" instead
> > of "mod_perl".  I don't know why.  But since we have mod_perl installed
> > and working, changing this made it work ok.  This variable
> > determines how Mason will try to parse arguments from the environment.
> > 
> > However, this is only a partial fix. It now allows me to login, but
> > requires a login for every page. It doesn't seem to remember the login
> > during a session.

OK, I found out that other parts of the code REQUIRE args_method to be
CGI and NOT mod_perl. The problem seems to be that the CGI object is not
getting initialized properly, so none of the setups for cookies,
arguments, or anything is getting done. Can someone familiar with the
code please clue me in on where that is done??