[Rt-users] updating all tickets in a queue at once

[Cassily, Ryan]

Is there a way to modify all tickets at once in a queue?  ie. resolve all tickets? 


-----Original Message-----
From: Todd Chapman [mailto:rt at chaka.net]
Sent: Friday, April 09, 2004 8:49 AM
To: Senoner Samuel
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Help with Unprivileged user


The staff user might have permission to modify a custom
field or add memebers to a group. That is why they would
need access to the config tab.

On Thu, Apr 08, 2004 at 05:00:06PM +0200, Senoner Samuel wrote:
> I whould be very restictive, I whould only need home and Tickets. Why whould a normal staff user see the other tabs?
> I never used approvals, so I don't know what about that, could it be only enabled if a user has to approve or what it is?
> 
> Samuel
> 
> P. s. I didn't see my mail in the mailing list, neither got mails since 7 hours... Are there some problems on list? 
> 
> -----Original Message-----
> From: Todd Chapman [mailto:rt at chaka.net] 
> Sent: Thursday,08 April,2004 14:49
> To: Senoner Samuel
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Help with Unprivileged user
> 
> Those are very good points. What tabs would you want to hide?
> 
> I could see value in a right, 'ShowConfigTab'.
> 
> -Todd
> 
> 
> 
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