[rt-users] Does Upgrading 2.x to 3.x involve schema changes?

[Todd Goldenbaum]

This is from the README for rt2-to-rt3 (the one with no version number)

> This tool migrates your RT2 instance to an RT 3.0 instance. It 
> transfers:
>
>   Users
>   Groups
>   Queues
>   Rights
>   Tickets
>   Custom Fields (Formerly Keywords)
>   ACLs
>   BASIC Scrips
>
> It does NOT automatically migrate:
>
>   Custom templates,
>   Custom Scrips,
>   Custom ScripActions,
>   Custom ScripConditions

Is there any documentation on how to migrate these last four items, or 
do they have to be re-created from sratch?



On Apr 5, 2004, at 5:15 PM, Phil Homewood wrote:

> Todd Goldenbaum wrote:
>> Thanks-- I don't see anything in that dir with 'upgrade' in the name--
>> what is the filename I'm looking for?
>
> rt2-to-rt3-whatever-is-latest.....
> -- 
> »|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
> _______________________________________________
> http://lists.bestpractical.com/mailman/listinfo/rt-users
>
> RT Training is coming to town this summer!
> Sign up for an RT Developer/Administrator class in DC, LA or Frankfurt 
> by emailing training at bestpractical.com
>
> For more details, check out 
> http://www.bestpractical.com/services/training.html
>
> The RT Wiki lives at http://wiki.bestpractical.com Read! Join! 
> Contribute!
>