[rt-users] RT BUG

Dmitry Monakhov monakhv at ot.ru
Tue Apr 6 05:47:18 EDT 2004

Hi, All!
I've discovered new bug in RT mail parser system.
When you send the mail with the  long subject line
which mail client split on several line like the following

Subject: =?KOI8-R?Q?=F4=D5=D4_=C4=CC=C9=CE=CE=D9=CA=2C_=CF=DE=C5=CE=D8?=

new tickets are created with parser error and without  auto reply
corespondens sent.

Apr  6 13:06:34 ganimed RT: error:    couldn't parse head; error near: 
?M-^C?M-^A?M-^Aки. С ?M-^Bо?M-^Gкой по?M-^Aе?M-^@ едине. 

The single line subjects like this
Subject: =?KOI8-R?Q?=F4=D5=D4_=C4=CC=C9=CE=CE=D9=CA=2C_=CF=DE=C5=CE=D8?=

do not couse such errors.

Dmitry Monakhov System Administrator
Open Technologies, tel: +7(095)787-7027
e-mail: monakhv at ot.ru, http://www.ot.ru/

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