[rt-users] RT attachment Corruption

Kevin Moran kmoran at servecentric.com
Tue Apr 6 12:37:05 EDT 2004

I upgraded from Perl 5.8.0 to Perl 5.8.3 and it sorted the problem. 

-----Original Message-----
From: Curt Driscoll [mailto:cdriscoll at cfutilities.com] 
Sent: 06 April 2004 15:46
To: John Green; Kevin Moran
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT attachment Corruption

I actually have the same problem and posted a message to the list.  I
upgraded to Perl v. 5.8.3 and RT 3.0.9.  I also checked my mysql config
(my.cnf) and increased the MaxAttachmentSize option.  None of these have
worked and attachments still get corrupted when being passed through RT.
So if anyone has any other suggestions, I would love to hear them.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of John
Sent: Tuesday, April 06, 2004 9:11 AM
To: Kevin Moran
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT attachment Corruption

Kevin Moran wrote:
> Hi,
> I have the problem that RT corrupts all attachments.  I had a look 
> around the RT-list archive but haven't found a proper solution.  Has 
> anyone had this problem and solved.  If you could help that would be 
> great.


Q: My attachments are corrupted?

A: In most cases it's perl/UTF bug. Update minimum to perl5.8.3 or
greater and rt3.0.8 or greater. Also don't forget to look in archives
for more info.



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