[rt-users] RT attachment Corruption

[Jaime Diaz]

Upgrading to perl 5.8.3 means that I have to recompile mod_perl? I did it on
one machine and apache won't start again unless I comment all the section
involving RT

-----Original Message-----
From: Kevin Moran [mailto:kmoran at servecentric.com]
Sent: Martes, 06 de Abril de 2004 01:37 p.m.
To: Curt Driscoll; John Green
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT attachment Corruption


I upgraded from Perl 5.8.0 to Perl 5.8.3 and it sorted the problem. 

-----Original Message-----
From: Curt Driscoll [mailto:cdriscoll at cfutilities.com] 
Sent: 06 April 2004 15:46
To: John Green; Kevin Moran
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT attachment Corruption

I actually have the same problem and posted a message to the list.  I
upgraded to Perl v. 5.8.3 and RT 3.0.9.  I also checked my mysql config
(my.cnf) and increased the MaxAttachmentSize option.  None of these have
worked and attachments still get corrupted when being passed through RT.
So if anyone has any other suggestions, I would love to hear them.



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of John
Green
Sent: Tuesday, April 06, 2004 9:11 AM
To: Kevin Moran
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT attachment Corruption

Kevin Moran wrote:
> Hi,
> 
> I have the problem that RT corrupts all attachments.  I had a look 
> around the RT-list archive but haven't found a proper solution.  Has 
> anyone had this problem and solved.  If you could help that would be 
> great.

http://wiki.bestpractical.com/cgi-bin/index.cgi?FAQ

Q: My attachments are corrupted?

A: In most cases it's perl/UTF bug. Update minimum to perl5.8.3 or
greater and rt3.0.8 or greater. Also don't forget to look in archives
for more info.

John
JANET-CERT

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