[rt-users] Command line stats

Carl Makin carl at xena.IPAustralia.gov.au
Tue Apr 6 22:00:05 EDT 2004

Morning All,
I've made a few small command line based statistics reporting scripts
available via the wiki at 


They produce reports suitable for running from cron and mailing out the

They produce;
 Tickets created by date
 Tickets created by day
 Tickets resolved by person (includes "time worked total")
 Tickets resolved by queue (includes elapsed time and time worked)
 Lists current new/open tickets for named user
Thanks to David Dennis for helping with them.



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