[rt-users] On correspond doesn't send mail

Jean-Yan Beube jeany.berube at adsinc.ca
Wed Apr 7 13:51:56 EDT 2004


Are you talking about RT logs?

/opt/rt3/var/log is empty.

Or is it another log file?

On Wed, 2004-04-07 at 13:39, Anne Ramey wrote:
> What do your logs say?  You message logs should have some record of 
> it...
> 
> Anne
> On Apr 7, 2004, at 9:38 AM, Jean-Yan Beube wrote:
> 
> > hi
> >
> > I can send mail to RT and I receive the autoreply.
> > When I resolve a ticket, the resolved mail is sent.
> >
> > If I correspond to RT, if I add something by email, it will be added to
> > the ticket, as I can see by the web interface, but no mail is sent!
> >
> > Can someone help?
> >
> > (Sorry for my poor english, i'm more used to french ;) )
> >
> > _______________________________________________
> > http://lists.bestpractical.com/mailman/listinfo/rt-users
> >
> > RT Training is coming to town this summer!
> > Sign up for an RT Developer/Administrator class in DC, LA or Frankfurt 
> > by emailing training at bestpractical.com
> >
> > For more details, check out 
> > http://www.bestpractical.com/services/training.html
> >
> > The RT Wiki lives at http://wiki.bestpractical.com Read! Join! 
> > Contribute!
> 




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