[rt-users] Help with Unprivileged user

[Todd Chapman]

Why does everybody always want to give priveleges to
an unprivileged user? Just make them privileged and
then give them the necessary rights.

On Wed, Apr 07, 2004 at 10:20:25AM -0400, phillip wrote:
> Hi I'm running RT 3.0.9  and i want my unprivileged  user to be able to take 
> tickets from the queue and own them but i don't want the user to see other 
> tickets that other users own, so far i got the user to only create a ticket, 
> and see the ticket but i can't get the user to take tickets and see queue. I 
> have assigned this rights to the unprivileged user but still they don't 
> show.So how do i accomplish this want i want.
> 
> Thanks for replying in advance
> 
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