[rt-users] Help with Unprivileged user

Todd Chapman rt at chaka.net
Wed Apr 7 11:42:54 EDT 2004

Why does everybody always want to give priveleges to
an unprivileged user? Just make them privileged and
then give them the necessary rights.

On Wed, Apr 07, 2004 at 10:20:25AM -0400, phillip wrote:
> Hi I'm running RT 3.0.9  and i want my unprivileged  user to be able to take 
> tickets from the queue and own them but i don't want the user to see other 
> tickets that other users own, so far i got the user to only create a ticket, 
> and see the ticket but i can't get the user to take tickets and see queue. I 
> have assigned this rights to the unprivileged user but still they don't 
> show.So how do i accomplish this want i want.
> Thanks for replying in advance
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