[rt-users] URL not showing up in tickets
Phil Homewood
pdh at bestpractical.com
Wed Apr 7 18:11:51 EDT 2004
Dave Dennis wrote:
> I posted about this earlier, haven't found whats going on yet.
Did you read the reply I sent last time you asked?
> In RT2, if a customer put a url in a ticket, the ticket when viewed
> showed the URL as clickable.
>
> However in my RT3.0.9 if somebody puts a URL, example, www.bestpractical.com in
> a ticket, the 'www.bestpractical.com' shows up in plain text, not in
> clickable link.
>
> Whats wrong?
RT2 is.
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