[rt-users] URL not showing up in tickets

Phil Homewood pdh at bestpractical.com
Wed Apr 7 18:11:51 EDT 2004

Dave Dennis wrote:
> I posted about this earlier, haven't found whats going on yet.

Did you read the reply I sent last time you asked?

> In RT2, if a customer put a url in a ticket, the ticket when viewed
> showed the URL as clickable.
> However in my RT3.0.9 if somebody puts a URL, example, www.bestpractical.com in
> a ticket, the 'www.bestpractical.com' shows up in plain text, not in
> clickable link.
> Whats wrong?

RT2 is.
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.

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