[rt-users] URL not showing up in tickets

Dave Dennis dmd at speakeasy.org
Tue Apr 6 12:18:02 EDT 2004

Dear List,

I posted about this earlier, haven't found whats going on yet.

In RT2, if a customer put a url in a ticket, the ticket when viewed
showed the URL as clickable.

However in my RT3.0.9 if somebody puts a URL, example, www.bestpractical.com in
a ticket, the 'www.bestpractical.com' shows up in plain text, not in
clickable link.

Whats wrong?

+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com

More information about the rt-users mailing list