[Rt-users] Custom Statuses

[Kuldeep Singh Tomar]

Hi Sergey,

It would be great if you will share your knowledge with us that how did 
you do that?

Regards,

Kuldeep

Sergey Gurov wrote:

>>I am simply pointing out that other products out there in this space
>>let you set conditions on resolving, and that is a pretty primary
>>workflow adjustment if the RT system is going to be able to 
>>accommodate
>>    
>>
>
>Hi. Just my two cents.
>We implemented just that feature (changing custom fields at update on
>the same page) in our RT 2.0.15 installation about year ago. It took no
>more than 4 hours to get things work. I think you've spent much more
>time discussing this point :-)
>
>Sergey.
>
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