[rt-users] Adding a pref field?

Todd Chapman rt at chaka.net
Tue Apr 20 14:30:01 EDT 2004

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On Tue, Apr 20, 2004 at 02:38:18PM -0400, Marlier, Ian wrote:
> Hey all --
> Just finished setting up RT 3 for my organization, and there's one
> little pref feature that a bunch of people are asking for -- they want
> to be able to change the order in which ticket correspondence/comments
> are displayed (defaults to oldest first, newest last, and they want to
> reverse that).  Any easy way to do this, or anyone who can give me a
> pointer as to where to start?
> Thanks,
> Ian
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