[rt-users] Adding a pref field?

[Ian Marlier]

Unfortunatly, I wasn't able to find anything of use when searching.  Any
chance I could get a more specific pointer?  A web link or an e-mail subject
line or something like that?

> From: Todd Chapman <rt at chaka.net>
> Date: Tue, 20 Apr 2004 14:30:01 -0400
> To: "Marlier, Ian" <marlieri at studentuniverse.com>
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Adding a pref field?
> 
> Search list archives.
> 
> On Tue, Apr 20, 2004 at 02:38:18PM -0400, Marlier, Ian wrote:
>> Hey all --
>> 
>> Just finished setting up RT 3 for my organization, and there's one
>> little pref feature that a bunch of people are asking for -- they want
>> to be able to change the order in which ticket correspondence/comments
>> are displayed (defaults to oldest first, newest last, and they want to
>> reverse that).  Any easy way to do this, or anyone who can give me a
>> pointer as to where to start?
>> 
>> Thanks,
>> 
>> Ian
>> 
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>> 
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>> 
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>