[rt-users] Difference between Take, Steal and Own ticket (RT3)
phillip
phillip at reportstar.net
Wed Apr 21 10:16:32 EDT 2004
yes it means exactly that lets say that you own a ticket and you can't solve
this ticket so your manage decide to help you out so he will take away the
ticket away from you meaning he will have to steal it .
On Wednesday 21 April 2004 10:09 am, kranga wrote:
> In RT3 rights, I see 3 different options:
>
> - Take ticket
> - Steal ticket
> - Own ticket
>
> What's the difference between the three. I think I understand Own and Take.
> What's steal? Taking somebody else's ticket?
>
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