[rt-users] Difference between Take, Steal and Own ticket (RT3)

phillip phillip at reportstar.net
Wed Apr 21 10:16:32 EDT 2004

yes it means exactly that lets say that you own a ticket and you can't solve 
this ticket so your manage decide to help you out so he will take away the 
ticket away from you meaning he will have to steal it .
On Wednesday 21 April 2004 10:09 am, kranga wrote:
> In RT3 rights, I see 3 different options:
>     - Take ticket
>     - Steal ticket
>     - Own ticket
> What's the difference between the three. I think I understand Own and Take.
> What's steal? Taking somebody else's ticket?
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