[rt-users] Re: Deleting tickets that where created as tests

Ruslan U. Zakirov cubic at acronis.ru
Thu Apr 22 06:09:49 EDT 2004


RT doesn't wipeout ony data from DB.
There were command line script in archives that can do it for you.

			Best regards. Ruslan.

Toni Mueller wrote:
> Hi,
> 
> On Mon, 29.03.2004 at 13:39:19 +0400, Ruslan U. Zakirov <cubic at acronis.ru> wrote:
> 
>>Phillip Leremi wrote:
>>
>>>I hve deletion rights but i still can't delete!
>>
>>Ticket tab->Basics->change status to delete->save changes.
> 
> 
> NOT with 3.0.10 (tried also as root).
> 
> Usually the tickets just don't get displayed anymore, but if I enter
> the ticket number in the search box, it will happily be displayed, and
> I can even open it again...
> 
> 
> Best,
> --Toni++
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
> 
> Sign up early, as class space is limited. 



More information about the rt-users mailing list